Shipping policy

Last Updated: November 10, 2026

Thank you for shopping with V VENTURE. This Shipping Policy explains how we process and ship orders for our leather products, including leather hats and wallets, as well as our handmade marble products.

Order Processing

Orders are normally processed within 1–3 business days after payment is successfully completed.

Business days do not include weekends or applicable holidays.

During busy periods, holidays, promotions, or unusual circumstances, processing may take longer. If there is a significant delay affecting your order, we will make reasonable efforts to contact you.

Shipping Area

At this time, we ship only to eligible addresses within the United States.

We do not currently offer international shipping.

Available shipping destinations are shown at checkout.

Shipping Rates

Available shipping methods and shipping charges are displayed at checkout before you complete your purchase.

Shipping costs may vary depending on:

  • delivery destination;

  • package size and weight;

  • selected shipping method;

  • product type; and

  • applicable carrier rates.

Estimated Delivery Times

Delivery estimates shown at checkout are estimates only and are not guaranteed delivery dates.

Actual delivery times may be affected by:

  • shipping carrier delays;

  • weather conditions;

  • holidays;

  • incorrect or incomplete addresses; or

  • other circumstances outside our reasonable control.

Tracking Information

When tracking is available, tracking information will be sent to the email address or contact information provided with your order after the shipment has been prepared.

Please allow time for the carrier's tracking system to update after you receive a tracking number.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

If you notice an address error, contact us as soon as possible at:

V VENTURE Store Support: iadms1967@gmail.com

We will try to help if the order has not yet been shipped, but we cannot guarantee that an address can be changed after fulfillment or shipment has started.

Leather Products

Leather hats, wallets, and other leather products are packaged with reasonable care to protect them during shipment.

Natural variations in leather grain, color, texture, and markings are characteristics of genuine leather and are not considered shipping damage.

If your leather product arrives damaged during transportation, please contact us according to our Return and Refund Policy.

Handmade Marble Products

Handmade marble products are carefully packaged because natural stone can be fragile.

Natural marble may vary in veining, color, pattern, texture, and appearance. These natural variations are part of the material and are not considered shipping damage.

If a marble product arrives broken or damaged, please keep the item and packaging and contact us promptly with:

  • your order number;

  • photographs of the damaged item; and

  • photographs of the packaging when possible.

Please review our Return and Refund Policy for additional information.

Lost or Delayed Packages

If tracking shows unusual delays or you believe your package may be lost, please contact us and provide your order number.

We will review the available tracking information and, where appropriate, work with the shipping carrier to help investigate the shipment.

Carrier investigations and delivery decisions may take additional time.

Packages Marked Delivered

If tracking shows that a package was delivered but you cannot locate it, please first:

  • check around the delivery location;

  • check with household members, neighbors, building staff, or reception areas when applicable; and

  • confirm that the shipping address on the order was correct.

If the package still cannot be located, please contact us so we can review the available information.

Returns and Refunds

Shipping-related return, replacement, and refund requests are subject to our Return and Refund Policy.

Please review our current policy at:

https://www.v-venture.net/policies/refund-policy

Contact Us

If you have questions about shipping or an existing order, please contact:

M.S KING'S ENTERPRISES,INC

V VENTURE Store Support: [STORE EMAIL]

Mailing Address:
6606 DE MOSS DR UNIT 205 HOUSTON, TX 77074
United States

Website: https://www.v-venture.net